Got Questions? We've Got Answers.
Everything you need to know. If you can't find your answer here, feel free to reach out!
Product & Quality
What exactly is Thekua?
Thekua is a traditional Indian sweet snack, a gem from Bihar and Jharkhand, especially loved during Chhath Puja. It's crafted by deep-frying a dough of wheat flour, semolina, coconut, and ghee, resulting in a uniquely crispy exterior and a soft, flavorful inside.
What varieties of Thekua do you sell?
We currently offer two classic varieties: Sugar (Cheeni) Thekua and Jaggery (Gud) Thekua.
What is the shelf life and how do I store it?
Our Thekua stays fresh and delicious for up to 45 days. To keep it perfectly crisp, store it in an airtight container in a cool, dry place, away from direct sunlight.
Ordering & Shipping
How do I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout. We accept all major payment methods.
What are the shipping options?
We offer standard and express shipping. Delivery times vary based on your location.
Do you ship internationally?
Currently, we only ship within India. International shipping will be available soon.
Payment & Returns
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets.
What is your return policy?
We offer a 7-day return policy for unopened products. Please contact our support team for assistance.
How do I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Support & Contact
How can I contact customer support?
You can reach us via email, phone, or our contact form. We're here to help!
Do you offer bulk orders?
Yes! Contact us for special pricing on bulk orders for events or corporate gifting.
Are your products suitable for gifting?
Absolutely! Our products come in beautiful packaging, perfect for festivals and special occasions.